Hotel Senkei Co., Ltd. recognizes the importance of personal information of guests who use the Shiratama no Yu Kahou "Bettei Koshinosato" website (www.koshinosato.com) and the facilities of Shiratama no Yu Kahou "Bettei Koshinosato", and handles it carefully. Furthermore, when this website requests the input and transmission of personal information in order to provide services, the information received through this website will be strictly managed. Additionally, in order to comply with Article 6 of the Inns and Hotels Act, personal information filled in by guests in the guest register will also be strictly stored and managed.
Regarding requests for personal information
[For the homepage]
- Apply for accommodation reservation
- Application for day trip/banquet
- Contact Us
- Others (If we collect your personal information for services other than those listed above, we will inform you of the purpose, content, and handling.)
[When using the facility]
- Filling out the guest book
- Apply for accommodation reservation
- Application for day trip/banquet
- Collection of questionnaires
- Others (If we receive your personal information for services other than those listed above, we will inform you of the purpose, content, and handling.)
Regarding the content and use of personal information provided
Contents Name Postal code Address Phone number (workplace, home, mobile phone)
Occupation Age Gender Nationality Email address
The personal information registered above will be used for the following purposes.
[Various arrangements]
- We will use your personal information to make various arrangements, such as making reservations, contacting you to confirm anything, sending materials, responding to surveys, and replying to inquiries.
[Other notices]
- In addition, if the Hotel deems it necessary to contact you, it may do so by email, telephone or letter.
Safety measures
The personal information we receive from you will only be used to provide the services you have requested.
In addition, we will not provide or disclose your personal information to third parties except in the following cases:
- When disclosure or sharing of information is permitted for the purpose of providing services to customers.
- When we have obtained the customer's consent for information disclosure.
- If we receive a formal inquiry based on law from a public institution such as the police or court.
- In other cases where there is a serious and urgent need for the customer, our company, or a third party.
How do we protect your information?
To ensure the safety of personal information and to prevent unauthorized access, loss, destruction, falsification, leakage, etc.
We have taken safety measures in terms of management, operation and systems.
